Solved: IJ Scan Utility2 macOS Sonoma Internal Error Code 10,202,3

NOVEMBER 9, 2023

After upgrading your Mac to macOS Sonoma, you may have encountered this issue with Canon's IJ Scan Utility2, a known issue up to version 2.4.0. In my case, I'm using the Canon CanoScan LiDE 220. But the same software works with LiDE 300 and 400.

An internal error has occurred. Take the following measures.
- Check the scanner status.
- Restart the scanner.
- Restart the computer, then try again.
- Reinstall the scanner driver.


Canon CanoScan LiDE 220

You can Download the latest software on Canon's website—including the IJ Scan Utility2 2.4.1and the ICA Driver Ver.5.0.0—which add macOS Sonoma compatibility.

  • Go to Software & Drivers
  • Set the Operating System to Mac (detected)
  • Set the Version to macOS Sonoma v14
  • Download and install IJ Scan Utility2 Ver.2.4.1 (Mac) (25.42 MB)
  • Download and install ICA Driver Ver.5.0.0 (Mac) (4.71 MB)
  • Download and install ScanGear Starter EX Ver.1.2.0 (Mac) (5.47 MB)

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