reMarkable ScreenShare lost connection

NOVEMBER 17, 2022

"Oops!, something went wrong."

Yesterday, I came across an error while trying to ScreenShare with my reMarkable 2 tablet.

The device continuously lost connection to the screen-sharing session.

I restarted the reMarkable desktop app as well as my computer, but the error persisted.

I went to the app and logged out from my reMarkable account and, when I tried to log back in, I found the following error while trying to get a one-time code from reMarkable's website.

There could be a misconfiguration in the system or a service outage. We track these errors automatically, but if the problem persists feel free to contact us. Please try again.

I think the only error going on was that I clicked the "Get a one-time code" button three times in a row, invalidating so the former authorization tokens of my requests.

I let it sit for a bit and then click once more on the button. I could now log in, obtain an access code, and log the desktop app back into my account.

But the ScreenShare error persisted.


After a few minutes, the reMarkable 2 tablet displayed a message in its bottom-right corner saying an update had been downloaded and was ready to be installed.

I went ahead, updated the device, and screen-shared once again.

The issue was solved. I could screen share.